![]() Something about power management configuration that I didn't get (but perhaps because it's Windows-specific, dropping here either way for those smarter than me) If on a dongle, connect it to power - Not having enough power going to the USB receiver might not let it connect ![]() Make sure there's not a metal object blocking the signal between the receiver and your keyboard Make sure batteries have power (I use rechargeable ones, so this was a fair point)ĭisconnect and re-connect all the things (USB receiver, potentially the dongle it's connected to if you use one, etc)ĭisconnect bluetooth to see if there's interference from other devices ![]() ![]() My setup: MacBook Air (13-inch, 2018) on Big Sur, Satechi dongle connecting thru USB-C port to power supply, keyboard, mouse, and HDMI cable for 2nd screen, and the keyboard in question.Īdvice I found for similar issues (that, if you're having similar struggles, you can try, too): Hey! I started my day with a solid hour of my Microsoft Sculpt keyboard dropping keystrokes, or disconnecting altogether, and thought I'd share some things that I tried, or that helped, since searching for tips online (as a not super tech savvy person) was pretty difficult.
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